New medical centers offer unlimited $0 copays for primary care doctor visits, mobile and online doctor chats for all Florida Blue members
ORLANDO, Florida, October 31, 2018—Florida Blue members will have access to eight new fully bilingual medical facilities in the Orlando area in 2019 thanks to the addition of Sanitas Medical Centers featuring a unique personalized care model. This expansion builds on the successful partnership that started in 2015 and currently exclusively serves more than 200,000 Florida Blue members in the South Florida and Tampa markets through a current network of 10 Sanitas locations.
This forward-looking initiative increases access for Florida Blue members to culturally relevant health care emphasizing the connection between the individual, the family and the community. The medical centers provide family primary care services, comprehensive urgent care, laboratory and diagnostic imaging services as well as educational programs in wellness and disease management.
The centers open in the evenings and weekends to ensure that patients have convenient access to care in addition to offering patients with Florida Blue health insurance the ability to chat with a doctor online or via the Sanitas Medical Center mobile app for no additional charge. Sanitas doctors will be available to address non-emergency health concerns at any time—including after hours and on the weekends.
To reduce barriers for members to access primary care, Florida Blue and Sanitas have collaborated in the design of a member/patient experience tailored to each local community, including establishing a local diverse bilingual medical team, benefit plan designs for individual and families with unlimited $0 copays for primary care doctor visits and Florida Blue onsite concierge support.
“Central Florida is a highly diverse community with residents from a variety of cultures. As part of Florida Blue’s mission of helping people and communities achieve better health, we recognize the importance of offering culturally-relevant health care solutions to our members,” said Tony Jenkins, Florida Blue Central Florida market president. “The Sanitas Medical Centers will provide our members with comprehensive health care in a personal and approachable way that’s in the language they feel most comfortable using.”
“Our partnership with Florida Blue allows us to bring our primary care model focused on prevention and proactive management of chronic diseases and to coordinate closely with the various services Florida Blue provides to its members,” said Dr. Juan Estrada, CEO Sanitas Florida. “This collaborative approach helps provide improved access to quality care, a better patient experience and lower costs for Florida Blue members.”
The Sanitas Medical Center locations will be located in Orange, Seminole and Osceola counties. It will include two locations in east Orlando, a location in Ocoee, a location in Longwood, two locations in Kissimmee, a location in Poinciana and a location near Mall of Millenia. The centers are scheduled to be in operation before the end of the year.
About Florida Blue
Florida Blue, Florida’s Blue Cross and Blue Shield company, has been providing health insurance to residents of Florida for nearly 75 years. Driven by its mission of helping people and communities achieve better health, the company serves more than 5 million health care members across the state. In total, Florida Blue and its affiliated companies serve 16 million people in 29 states. Headquartered in Jacksonville, Fla., it is anindependent licensee of the Blue Cross and Blue Shield Association.
About Sanitas Medical Centers
Sanitas Medical Centers is a joint venture between two leading health care organizations – GuideWell Mutual Holding Company and Organización Sanitas Internacional, now under the Keralty brand. GuideWell is a U.S.-based not-for-profit mutual holding company and the parent to a family of forward-thinking companies focused on transforming healthcare. Sanitas is a leading multinational health organization serving more than 3 million people with presence in United States, Mexico, Colombia, Venezuela, Peru, Brazil, Spain, Russia, Vietnam, Indonesia and the Philippines. The companies are collaborating to expand access to high quality and culturally relevant health care in the United States.